Vehicle Registration Specialist

  • Sales
  • Amsterdam, Netherlands

Vehicle Registration Specialist

Job description

We are Etergo. We're on a mission to accelerate the global transition towards sustainable energy and transportation by creating a safe, scalable and environmentally friendly alternative to petrol and diesel vehicles. Founded in 2014, we have grown our company with over 70 agile thinkers, building high-end electric transportation. We are currently working on #AppScooter, our first product, to demonstrate that city mobility can be clean, and deeply integrated with technologies that connect us.

Since we are growing fast, we’re now looking for a Vehicle Registration Specialist to join our team in Amsterdam. As part of the Aftersales department and reporting to the Aftersales Manager, you will be responsible for all document handling related to vehicle deliveries in the market. It is crucial that the person in this role works cross-functionally with Sales and Delivery teams in order to make the customer journey as smooth as possible, we are looking for someone passionate about e-Mobility who help us to change the world.


What you will work on:

  • Manage all aspects of the registration process for designated countries or region to ensure that vehicles are registered in a timely manner;
  • Responsible to register every marketing, press, service loaner, and customer vehicle in a designated country or region, as well as arranging the insurance for Etergo’s own fleet;
  • Handling all country downstream specific homologation tasks when new type approvals or products are released;
  • Responsible for being an expert on all vehicle registration, homologation, and vehicle law topics in the designated countries or region and create a network for the subject matter, including stock control and end-of-series national exemptions;
  • Act as subject matter expert on all requirements for leasing and financing contracts, in order to ensure a quick receipt of funds, following delivery;
  • Coordinate with sales, delivery and order operations to process pre-delivery and delivery documents completely and accurately;
  • Regularly update the CRM system to ensure accurate and timely delivery information is available to management;
  • Establish scooter registrations processes for new markets;
  • Conduct all business dealings in a way that creates a superior ownership experience;
  • Develop and implement local best practices for vehicle delivery planning and execution together with the Delivery and Service Experts.

Working for a young company means picking up tasks and responsibilities where needed and this makes it a great place to develop yourself and learn. We are looking for someone who can work well both independently and within a team, and who isn't afraid to point out room for improvement in the way we do things.

Requirements

This is the right role for you if you have:

  • A minimum of 3+ years relevant experience;
  • Excellent organization and prioritization skills;
  • Ability to multitask effectively and get a lot done in a high quality manner;
  • Working experience in a fast paced environment;
  • Proven ability to work well with others in a team;
  • Superior attention to detail;
  • Willingness to work on a flexible schedule, according to activity volume;
  • Ability to work across multiple systems;
  • Bachelor's degree or an equivalent combination of education and experience;
  • Administrative and customer-facing experience preferred;
  • Fluency in English and one of the following languages (in a native level): Dutch, German, French, Spanish or Italian;
  • Solid knowledge of Microsoft Office (Excel, Word, Power point, etc) and Google systems (Slides, Docs, Sheets, etc.).

Will make you stand out:

  • Customer service experience in the automotive field will be considered a big plus.

About Etergo and our culture:

With over twenty-five nationalities, we're proud of our cultural diversity. Our team consists of everyone from marketing experts, to mechanical engineers and programmers, and a lot in-between. We work very hard, but have fun and take care of each other as well. We have ping pong battles and a cold beer on Fridays to kick off the weekend. Curious to find out more about our benefits, and company overall? Check out our website.


How to apply:

No need to write a lengthy formal cover letter, however, we do really appreciate it if you can tell us in your own words why you’d like to work with us and how your experience and personality match up against our requirements. Don’t forget to tell us about a component that you have worked on; something that you are especially proud of!


Please make it easy for your potential future team and submit an English version of your CV.
Thank you!